Before opening the package please check that the goods are suitable for your machine.
Check cartridge is correct by checking that the brand (ie: Canon, Lexmark, Epson etc) and item no. is correct (ie: Canon PGI-5BK, Lemark #16 etc).

If you are unsure please do not hesitate to call us, we are more than happy to help to save any problems you may encounter at the time of receiving or further problems should you need to return the item.